Course Details
The TNA consists of 150 multiple choice questions broken down by subject area. The TNA aims to assess in-depth understanding of key concepts in Housing Benefit and Council Tax Benefit administration which includes relevant legislation.
The TNA is broken down into subject areas including; Entitlement, Claims process, Dates, Backdating, Applicable amounts, Household and non-dependants, Capital, Income, Rents, Calculation, Decision making, Appeals, Payment, Overpayments, Extended payments, Persons from abroad, Fraud, Students, Self employed persons, Subsidy, Legislation and Performance management. The TNA uses relevant, work-based scenarios which are designed to be simple and easy to understand. |